Terms and Conditions
The following terms and conditions are for The Giant Card & Balloon
Company particularly relating to hire services & event
decoration.
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If any of the details on the completed customer order form or
invoices are incorrect, insufficient or changed before the event please
inform us as soon as possible to allow us to change our records
accordingly.
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Cancellation by the customer with less than 28 days notice will
require full payment. Cancellation outside of this period by the
customer will not require additional payment but all deposits from the
time of booking are non refundable.
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A 20% or £30 deposit (whichever is the greatest) is required to
secure a booking. Bookings will not be guaranteed until a deposit
has been received.
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Final payment is due no later than 14 days prior to events.
Failure to make payment on time will result in the booking being
cancelled and full payment remaining due.
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Hired items must be returned to The Giant Card & Balloon
Company after your event. Items not returned or lost will result
in the customer being invoiced at full replacement value.
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Standard laundering of chair covers is included in our prices
including stains resulting from accidental spillage of food and drink.
However any damage perceived to have been caused purposefully or
resulting from guests standing on chair covers or treating them without
due care resulting in rips, footprints on seats, burns and drawing marks
may result in us having to issue an additional laundering, repair or
replacement charge.
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Replacement cost for chair covers is £15 and sashes £2.50.
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Payment of your deposit and / or signature on your order or
confirmation by email is deemed as you having read, accepted and
understood these terms and conditions.
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